Not resolved

My check which I received from Fidelity Brokerage Services LLC was rejected (not recognized) at Wal-Mart. Wal-Mart apparently uses CERTEGY to validate/authorize checks and CERTEGY rejected mine.

Fidelity Brokerage Services uses BNY Mellon Trust of Delaware as their bank and it was BNY Mellon check.

On previous occasions Western Union did not have any issues with the identical checks. This is how I know that there is nothing wrong with my checks. This time I went to Wal-Mart because Western Union raised their check cashing fees from 1% to 3%.

CERTEGY wants you to use their site but after providing them with all requested information CERTEGY was not able to give me any answers. Their only message was: “No transaction found with entered Identification details.”

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