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I earn at least 600 points each month at Kroger. I occassionally write a check instead of using my debit card.

Certgy declined my check earlier this week. I was totally embarrased. When i tried to call and find out why the stupid voice response system could not even acknowledge my GA.driver license # as a valid number. What a bill of goods Kroger was sold.

I have read so many other similar complaints. Care about your customers Kroger.

Product or Service Mentioned: Certegy Check Services Check Cashing.

Reason of review: Poor customer service.

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It happened to me. That's all I have ever written with Kroger.

It didn't decline my check but it wouldn't let me get 25.00 extra over.

My check had to Do be the right amount not over. Never had a issue before this

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