Certegy Check Services
Certegy Check Services Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Certegy Check Services has 1.1 star rating based on 117 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cant find one, Cons for now, Cashing a check.
Cons: Customer service is a joke, No customer service available, Would not talk to me.Recent recommendations regarding this business are as follows: "don't use certegy get a bank account", "Can't trust this service.", "File a complaint on their customer service", "Watch out", "I guess stop using checks and maybe don’t use Wells Fargo and stay with a bank that has local branches where you can get help instead of calling long distance".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Certegy Check Services has 1.1 star rating based on 117 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cant find one, Cons for now, Cashing a check.
Cons: Customer service is a joke, No customer service available, Would not talk to me.Recent recommendations regarding this business are as follows: "don't use certegy get a bank account", "Can't trust this service.", "File a complaint on their customer service", "Watch out", "I guess stop using checks and maybe don’t use Wells Fargo and stay with a bank that has local branches where you can get help instead of calling long distance".
Most users want Certegy Check Services to offer a solution to their issues.
Consumers are not pleased with Discounts and Special Offers and Website. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Schaumburg, IllinoisDeclined check
User's recommendation: don't use certegy get a bank account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDeclined check and they can't find why.
User's recommendation: Can't trust this service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorst company
Preferred solution: Nothing. Send my message to Certegy and let them know to improve their customer service prompts
User's recommendation: File a complaint on their customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
I could not get a hold of anyone to talk to at certegy after dozens of attempts I spoke to my bank and they said do not give certegy my personal information to request a credit report certegy has a 1%customer satisfaction rate. KROGERS never even attempted to cash my...
I have never written a bad check I was stunned I never heard of certegy I tried to call them several times on a Saturday but I only got a recorded message and couldnt speak to a representative certegys website says I can get my credit report if I provide them my social security number and address and personal information including bank routing number and account number. Why would I give all that to an agency I have never heard of. Im 62 years old and make over $100,000 a year. If KROGERS doesnt accept checks just put up a sign but dont lie to me and tell me I have to give all my personal and banking information to get my credit report.
Watch how fast I file a lawsuit and get a court order to have you cease and desist your unlawful actions. This website wont even allow me to download a picture of my receipt and photo of bank account balance
- Dont base denials on account balance
Preferred solution: Apology
User's recommendation: I guess stop using checks and maybe don’t use Wells Fargo and stay with a bank that has local branches where you can get help instead of calling long distance
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo humans
Called every number possibly found for this company and STILL NO HUMAN!!!!
- Cant find one
- Cons for now
- Investigations are not thorough
- Suck
- Worthless compsny
Preferred solution: A human
Kroger and Walmart refuse to cash my checks
User's recommendation: Watch out
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | South Lake Tahoe, CaliforniaSomehow, I reached an agent. I'm not sure how, but I did.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerTerrible customer support
Preferred solution: A real person on the phone
User's recommendation: I recommend licking a moldy pile of dog *** before using this joke of a check verification system
Fed up that I have been unable to write a check at HEB a for years and years , 5 years at least .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCheck was denied
Who are you? Pros: Cant find one, Cons for now, Protection.
Protection from whom, them? Who are they and who do they answer too? They're parasites. They don't have access to your balance, so what good is their "recommendation." I found lawsuits back to 2008 against them.
The FTC has been a big part of it. But they exist, and answer to no one. All their phone numbers are a front, get human 866-740-****, updated 3/18/23 by whom? Bogus phone number.
Any phone number leads back to 1-80*-***-**** with no possibility of getting a live person. The FTC for some reason refers you to the Consumer Financial Protection Bureau. So, we'll find out what they have to say! They are not a Federally or state endorsed company, so why when you can't get a hold of a live person for an explanation to their BS, they offer if you give them your drivers license and social security number, they'll send you your credit report?
What idiot would give these idiots this information, and better yet why is the Federal government allowing this? I don't need my credit report, I need to know why with an 824-credit score, you denied a check I tried to cash at a supermarket I've been shopping at for the last 30 years and never had a problem. Until less than a week ago. Who are you?
Parasites. This is the Federal governments responsibility to protect us from idiots like this. Again, no Federal or state accreditation. Who do we sue if it effects our credit rating?
We need answers, not excuses. But then again, whats are government been good for other than excuses
Preferred solution: See their company go bye bye.
User's recommendation: Reach out to the FTC and Consumer Financial Protection Bureau
Denied checks for firs time in 40+ years of check writing.
- Why do they have power to destroy people
Preferred solution: The return of my good reputation.
User's recommendation: Write to the above named authorities and have them put out of business
My Check at Krogers was declined on 11/21/2022 based on information obtained from Certegy check verification. The money was in the bank and I do not have a history of bad checks.
I have not had a problem with bad checks or with Krogers . Im 71 years old.
The cashier
Could not tell me why. She asked if I had an alternative method of payment for 152.16 in
Groceries. I paid with my debit card from the same bank the check was drawn on and it went through without a problem!
I called Certegy Rep, who wants me to give her my ssn , drivers license#, routing #, check# , date of birth etc over the phone, before she can give me the info. I refused!
I have been humiliated for no reason. I went to the doctor today and my check was declined. My receipt didnt show who did this. I paid again with my debit card from the same bank as the check.
I called my bank and the Rep doesnt know why my checks are being declined! The bank account is good, the check is good. I have a good record. I dont like using my debit card for safety reasons , now I have to go get cash every time.
My check at the doctors Ofc was for 25.00.
I havent done anything wrong, but I cant write a check anywhere, and Im made to look like a criminal. I have never been arrested!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuestions
Preferred solution: My questions answered
User's recommendation: Run
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Yuma, ArizonaThey are a *** company
User's recommendation: Best bet rip up check and accept losses
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Riverside, CaliforniaCertegy is a bunch of idiots.
User's recommendation: Go somewhere else.
Terrible.
Tried to cash my escrow disbursement check from my mortgage company. Should have just deposited it in my bank account because I tried to cash it at Kroger and certegy denied it.
They can provide no reason why and their decision is final according to them. I never cash checks anywhere but my bank and I will not be trying to cash ever again at any retail location because now I am blackballed by certegy for no reason or no reason they can explain and I feel like it is a scam.
Why are they asking for my personal bank account number and social security number in order to give me a reason why they won't let me cash my check that has nothing to do with the check which was issued by my mortgage company. Watch out if you try to cash checks at any retail location, because certegy will deny it and then phish for information in order to scam you and steal your identity.
User's recommendation: Don't use.
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