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I went to my local Kroger today to cash a Western Union money order that I received from someone who owed me money. Now, mind you this money order was purchased with cash.

Kroger goes through their verification *** and tells me they can't cash this, do what? Then they give me an 800 number to call which turns out to be some company I never heard of called Certegy. After a very long and frustrating wait and talking to someone who barely spoke English they tell me the money order is too much of a risk? How can a money order paid for with cash be a risk?

This is beyond unbelievable. A money order should be considered the same as cash, that's how it was purchased.

I even got the manager of the store involved and of course they can't do anything because no one has any control over these charlatans. They need to be sued.

Reason of review: Poor customer service.

Monetary Loss: $60.

Preferred solution: Full refund.

Location: Dacula, Georgia

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